Refund policy

If you are not satisfied with your purchase please return it to us in unworn condition, with hygiene sticker and label attached, by post within 14 days of receipt. 

To start a return, please email us at info@jordansleotards.com. We will then advise via email how to proceed.

• Personalised or worn garments cannot be exchanged or returned unless faulty.
  
• We cannot refund gift vouchers.
• In the unlikely event your product is faulty, please contact us about your issue before returning it and make sure that the item has been thoroughly washed as we are unable to look at any unwashed or soiled items. Faulty goods may be returned at any time up to 30 days of original purchase.

Refunds will be credited to your original method of payment. If you paid partly by gift voucher, the gift voucher will be credited first, with any remaining balance being credited to the other method of payment used.

Please take care trying on garments and handle and repackage the items with care. We will not be able to refund if the item has been worn, hygiene sticker or label removed, washed or altered from it’s original condition in any way.

Exchanges
The fastest way to ensure you get what you want is to return the item you have and make a new purchase for the new item/size.